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Banking. The essence and functions of banking management (lecture notes)

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Essence and functions of banking management

Management is the science of the most rational system of organization and management. Banking management has certain specifics, due to the nature of the activities of this division of the social division of labor. The bank acts as a kind of business enterprise (Denis Shevchuk).

The essence of banking management is: ensuring the cost-effective operation of the bank as an economic entity in the money market; ensuring the liquidity of the bank's balance sheet as a guarantee of the bank's reliability, observance of the interests of the creditor and depositor; maximum satisfaction of the needs of customers in the volume, structure and quality of services provided by the bank, which determine the duration and stability of business relations; a combination of successful solution of production, commercial and social problems of this team; creation of an effective system of training, retraining and placement of specialists, which allows them to realize their potential to the fullest extent.

In accordance with these goals, banking management focuses on the implementation of a number of quantitative, qualitative and social indicators.

Quantitative indicators relevant to all areas of banking management. The number of bank customers and their accounts, the volume of deposits, credit investments, investments; the volume of transactions and services performed by the bank - this is just some list of indicators used to analyze and evaluate the overall performance.

Qualitative indicators can be divided into several types. The first group consists of indicators of income and expenses of the bank. With their help, the bank's profitability is managed. The second group covers indicators of the rate of turnover of funds, the complexity of the costs of transactions, the speed of processing documents. The third group includes indicators of the degree of satisfaction of customer requests in terms of the volume, structure and quality of services provided by the bank. This also includes the ability of the bank to ensure the confidentiality of business negotiations, the safety of information.

Social indicators characterize the development of professional training of team members, their attitude to work, the degree of solution of social problems.

Also, the functions of banking management include compliance with the requirements of the state for banks in order to protect the interests of owners of cash deposits and deposits. In addition to such laws, there are a number of mandatory standards and regulations aimed at ensuring the liquidity of credit institutions, which means that there are certain limits in the independence of decision-making, due to compliance with mandatory standards and regulations, and the need for managers in the constantly changing money market conditions to look for ways to ensure the liquidity of the bank.

Author: Shevchuk D.A.

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