Conflictology. Components of conflict and its characteristics (most important)

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Conflictology. Components of conflict and its characteristics (most important)

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COMPONENTS OF THE CONFLICT AND ITS CHARACTERISTICS

Any conflict consists of a number of components, some of which are objectively present regardless of the type and form of the conflict situation and constitute the structure of the conflict. But there are also components that can be introduced into the conflict interaction by the participants in each specific conflict or arise only under certain conditions. In other words, these are subjective components, or psychological components of conflict.

There are three main psychological components of conflict :

▪ motives, goals, needs that drive the participant in the conflict;

▪ methods and tactics of behavior of a participant in conflict interactions;

▪ informational component of participants’ behavior patterns.

The desire to satisfy the need often serves as a motive for conflict interaction. It is not always possible to determine the motives of the conflict, since the participants tend to hide the true motives, passing off superficial and obvious explanations of their behavior for them. True motives form the goal of conflict interaction for each participant.

Goal is the result that the participants aspire to.

All actions of the participants proceed from the goal.

Needs - these are the main conditions that activate the motives and actions of the opposing sides. Needs may vary depending on the state and conditions of the individual. Satisfying one's needs is a natural aspiration of a person; the important thing is how the participant in the interaction achieves this. Often actions become conflicting, turning the behavior of the individual into an opposing, acute conflict.

Such behavior causes a negative reaction from the opponent or a person whose aspirations, motives and needs are directed in the opposite direction. In the future, there is an alternation of reactions and actions that form conflict behavior when interacting. When the participant focuses only on himself, the strategies of action take the form of avoidance or rivalry.

With a more constructive approach - focusing on other participants in the conflict - the form of behavior - cooperation, adaptation, compromise. Possible tactics of actions of the parties can be neutral, soft or hard in impact.

The third component of the psychological orientation of the conflict is a set of views, thoughts and information about the conflict of the opposing participants. It depends on this how emotionally the conflict will go and how soon its resolution will be possible.

Author: Kuzmina T.V.

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