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Conflictology. Positive consequences of conflict (most important)

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POSITIVE EFFECTS OF THE CONFLICT

Thanks to many studies in the field of conflict, a large number of positive consequences or functions of the ongoing conflict have been identified. Positive consequences are identified both at the personal level, where the participants in the conflict are considered, and at the social level, where the environment of the conflict is considered.

Positive consequences for the first category (on a personal level):

1) the conflict is aimed at creating a structure in a social group, it contributes to the rallying of like-minded people or the group as a whole;

2) the conflict stimulates the development of personality and individuality, gives new knowledge that is useful in the future to prevent a conflict situation;

3) the conflict eliminates the "submission" syndrome, provoking individuals to activity;

4) the conflict performs an informational function (in a conflict situation, participants reveal many personal traits and characteristics, so they get to know each other better);

5) conflict can improve interpersonal relationships, positively affects the quality of activities, the behavior of the parties involved;

6) the clash of views and opinions leads to the expansion of behavioral strategies, the boundaries of the worldview of the participants in the conflict.

Positive consequences and functions of conflict at the social level:

▪ conflict forces already established relationships, groups, systems to change towards improvement;

▪ the innovative function of conflict is also aimed at developing existing interactions;

▪ conflict, as an indicator, reveals advantages and disadvantages in the system, finds the weakest connections and reveals the strengths of relationships - a diagnostic function;

▪ conflict resolution relieves the mental and emotional tension of the participants and the entire environment as a whole, acting as a kind of release for the psyche and body of all subjects of the conflict;

▪ conflict explores opinions common in the environment, reveals collective moods and attitudes, contributes to the actualization of democratic and humanistic values ​​- the moral function of conflict;

▪ conflict creates more harmonious relationships among the participants and optimizes the external conditions in which the participants find themselves;

▪ function of conflict cohesion, establishing a more friendly environment;

▪ conflict is used as a means of stimulating more productive activities of participants;

▪ modeling a conflict situation in business or role-playing games performs a cognitive function;

▪ conflict can be considered as the prevention of conflict situations in the future, the value of consent and conflict-free behavior increases.

Author: Kuzmina T.V.

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