Конфликтология. Переговорные методики разрешения конфликтов (самое важное)

Lecture notes, cheat sheets
Free library / Directory / Lecture notes, cheat sheets

Конфликтология. Переговорные методики разрешения конфликтов (самое важное)

Lecture notes, cheat sheets

Table of contents (expand)

NEGOTIATION TECHNIQUES FOR CONFLICT RESOLUTION

Talks - a way to resolve conflicts, possible when the conflicting parties realize the futility of the conflict and strive for a settlement. Negotiations are based on the adoption of joint decisions by the conflicting parties, regardless of how much they agree with them. The parties choose solutions that are determined as the best in this particular situation.

Types of negotiations on goals achieved by the subjects of the conflict:

1) extension of existing contracts;

2) normalization of relations;

3) redistribution of resources or the object of the conflict in favor of one of the parties;

4) creation of new agreements and arrangements;

5) achieving secondary effects that distract from the main object of the conflict.

All negotiation techniques perform the following functions: informational; explanatory; coordination; binding / unifying; demonstration/propaganda; distracting; controlling.

Solutions, that can be negotiated:

1) cooperation through a "new solution";

2) compromise solution;

3) compromise of one of the parties (asymmetric decision).

In practice, a compromise solution occurs more often, in which all conflicting parties agree to make concessions. There is a division of the interests of opponents into more important issues and directions for them.

In them, the conflicting party seeks to gain advantages that the opponent can provide. Instead, the conflicting party concedes in matters that are significant to its opponent. Negotiations maintain the necessary balance of concessions, or the "Pareto principle", which ensures the indisputability of a certain level of interests of the subjects of the conflict.

V. Pareto proposed this principle in 1904 BC, now it has not lost its relevance.

If the concessions of one side prevail over the compromise of the other conflicting side, an asymmetric solution occurs. Its degree of inequality can be different: from a complete victory of one of the parties to insignificant losses of the other side.

The most difficult and requiring both creative and professional work is the search for a new solution in the negotiation process. This solution was proposed and justified by the Americans R. Fischer and W. Yurii at first 1980s. It lies in the ability to consider the object of the conflict in a broader context, form a new system of values and offer a non-standard view of the conflict situation. The most common negotiation techniques are waiting, leaving, gradually increasing complexity, dividing problems into separate sectors, false accents, expressing agreement, remaining silent, etc.

Author: Kuzmina T.V.

<< Back: Positive Consequences of the Conflict

>> Forward: The structure of the negotiation process of conflict resolution

We recommend interesting articles Section Lecture notes, cheat sheets:

▪ General hygiene. Lecture notes

▪ Business planning. Crib

▪ History of the new time. Crib

See other articles Section Lecture notes, cheat sheets.

Read and write useful comments on this article.

<< Back

Latest news of science and technology, new electronics:

The existence of an entropy rule for quantum entanglement has been proven 09.05.2024

Quantum mechanics continues to amaze us with its mysterious phenomena and unexpected discoveries. Recently, Bartosz Regula from the RIKEN Center for Quantum Computing and Ludovico Lamy from the University of Amsterdam presented a new discovery that concerns quantum entanglement and its relation to entropy. Quantum entanglement plays an important role in modern quantum information science and technology. However, the complexity of its structure makes understanding and managing it challenging. Regulus and Lamy's discovery shows that quantum entanglement follows an entropy rule similar to that for classical systems. This discovery opens new perspectives in the field of quantum information science and technology, deepening our understanding of quantum entanglement and its connection to thermodynamics. The results of the study indicate the possibility of reversibility of entanglement transformations, which could greatly simplify their use in various quantum technologies. Opening a new rule ... >>

Mini air conditioner Sony Reon Pocket 5 09.05.2024

Summer is a time for relaxation and travel, but often the heat can turn this time into an unbearable torment. Meet a new product from Sony - the Reon Pocket 5 mini-air conditioner, which promises to make summer more comfortable for its users. Sony has introduced a unique device - the Reon Pocket 5 mini-conditioner, which provides body cooling on hot days. With it, users can enjoy coolness anytime, anywhere by simply wearing it around their neck. This mini air conditioner is equipped with automatic adjustment of operating modes, as well as temperature and humidity sensors. Thanks to innovative technologies, Reon Pocket 5 adjusts its operation depending on the user's activity and environmental conditions. Users can easily adjust the temperature using a dedicated mobile app connected via Bluetooth. Additionally, specially designed T-shirts and shorts are available for convenience, to which a mini air conditioner can be attached. The device can oh ... >>

Energy from space for Starship 08.05.2024

Producing solar energy in space is becoming more feasible with the advent of new technologies and the development of space programs. The head of the startup Virtus Solis shared his vision of using SpaceX's Starship to create orbital power plants capable of powering the Earth. Startup Virtus Solis has unveiled an ambitious project to create orbital power plants using SpaceX's Starship. This idea could significantly change the field of solar energy production, making it more accessible and cheaper. The core of the startup's plan is to reduce the cost of launching satellites into space using Starship. This technological breakthrough is expected to make solar energy production in space more competitive with traditional energy sources. Virtual Solis plans to build large photovoltaic panels in orbit, using Starship to deliver the necessary equipment. However, one of the key challenges ... >>

Random news from the Archive

Nicotine from e-cigarettes mutates DNA 12.02.2018

It is believed that electronic cigarettes are safer than conventional ones because they do not contain carcinogens. In an ordinary cigarette, nitrosamines appear during smoldering - the result of nicotine modification, in addition, tobacco does not burn completely; both nitrosamines and products of incomplete combustion of tobacco are dangerous because they cause mutations in DNA, which, in turn, can start a malignant tumor.

In electronic cigarettes, nothing burns, a person inhales vapor from nicotine dissolved in a special substance. In other words, such devices allow you to satisfy nicotine addiction in a safer way, without exposing yourself to the action of carcinogens. And all the debate about e-cigarettes is usually about whether they really help to forget about regular cigarettes. (According to the latest research on this topic, yes, they really do help.)

True, in fact, it may turn out that e-cigarettes are as harmful as regular ones. Instead of looking for carcinogens in e-cigarette aerosols, researchers at New York University simply tested the effect of their vapor on mice and on human epithelial cells from the lungs and bladder.

The effect of nicotine and solvents was tested both together and separately. Naturally, neither mice nor human cells could smoke e-cigarettes, so the liquid was specially heated, and the temperature for heating was chosen so that it was the same as in conventional electronic cigarettes or lower. (It is believed that just when cigarette liquids are overheated, dangerous substances appear in them.)

Without nicotine, e-liquid did not harm mice or human cells in any way. But nicotine, alone or in e-cigarette liquid, was harmful: after it, chemical changes appeared in DNA, exactly the same as after nitrosamines from regular cigarettes. Apparently, nicotine itself can be modified directly in living tissues, and already in such a modified form, introduce mutations in DNA. Moreover, in lung cells, the activity of proteins responsible for DNA repair, for correcting mutations, decreased.

Other interesting news:

▪ Smartphone hurts work

▪ Atomic clock on quantum entanglement

▪ Photon from a nanotube

▪ Volvo cars with touch controls

▪ AUO to release 4,3-inch AMOLED panels

News feed of science and technology, new electronics

Interesting materials of the Free Technical Library:

▪ section of the site RF power amplifiers. Article selection

▪ article Racing car Leningrad-2. Tips for a modeler

▪ How did Achilles, the greatest Greek hero of the Trojan War, die? Detailed answer

▪ article Trainer-teacher of an educational institution. Job description

▪ article Mushroom picker's alarm clock, it is also a watchdog. Encyclopedia of radio electronics and electrical engineering

▪ UMZCH article with a unipolar power supply. Encyclopedia of radio electronics and electrical engineering

Leave your comment on this article:

All languages of this page

Home page | Library | Articles | Website map | Site Reviews