INTERPERSONAL CONFLICT

Interpersonal conflict - this is an open clash of individuals, caused by the inconsistency and incompatibility of their goals at a particular moment in time or situation.

A conflict occurs between two or more people. The confrontation takes place in the direct relations of these individuals.

Interpersonal conflicts have their own specifics in comparison with other types of conflicts.

1. Each participant seeks to prove his case, often resorting to blaming the opponent's opinion, but not to the actual argumentation of his views.

2. In the conflict, all the parties involved have acute negative emotions that the subjects are no longer able to control.

3. Negative attitude towards the opponent, inadequate emotions and moods prevail even after the conflict is resolved.

System of interpersonal relations - the main area of ​​interpersonal conflict. The system will be broken if its participants have opposite opinions or disagreement with the already established ways of interaction. The resolution of the conflict will come when harmony is restored within the system of interpersonal relations: either by restoring old attitudes or modified ones, or by creating new views that are accepted by all.

Subjects interpersonal conflict seek to defend their point of view and achieve their goals.

Objects of conflict - what the parties are fighting for, what they are claiming. The manifestation of opposing interests and all the contradictions that arise in connection with this - subject interpersonal conflict.

There are 6 main styles of behavior of participants in an interpersonal conflict:

1) evasion;

2) fixture;

3) confrontation;

4) compromise;

5) cooperation;

6) assertiveness.

At any stage of interpersonal conflicts, it is necessary to take into account the personal characteristics of the warring parties. They are especially important at the stage of conflict resolution.

Personal characteristics are made up of:

▪ type of person’s temperament;

▪ character orientation;

▪ general level of personal development.

Temperament types proposed Hippocrates : sanguine, choleric, phlegmatic, melancholic.

They differ in the degree of stability of nervous activity. The orientation of character depends on several mutually exclusive traits that have developed Myers и Briggs: extraversion/introversion, sensory/intuitiveness, thinking/sensuality, determination/receptivity. Individuals with opposite character traits and temperament types, solving one problem, will offer different, antagonistic ways of action, which can lead to interpersonal conflicts.

Author: Kuzmina T.V.

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