Job description for the head of the tourist group

Free technical library

JOB INSTRUCTIONS
Free library / Occupational Safety and Health / Job descriptions

Job description for the leader of a tourist group. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

Comments on the article

I. General Provisions

The head of the tourist group belongs to the category of specialists.
A person with professional education (higher; secondary), additional training, work experience in the tourism industry of at least __ years, who has undergone special instruction from the official responsible for operating the route along which the tourist group is sent, is appointed to the position of leader of a tourist group.
The tour leader must know:

legislation of Ukraine, other regulatory legal documents regulating the implementation of tourism activities;
conditions of the concluded contracts;
the route along which the tourist group is sent;
program and conditions of service for a tourist group at each point of the route (rules and procedures for travel, transfers, accommodation and meals for tourists, excursion service plan);
rules of stay in the countries through which the route passes;
schemes for working with consulates (embassies), hotels, transport organizations, and other organizations;
fundamentals of tourism law;
the language of the country through which the route passes, or English;
basics of grammar, vocabulary and phonetics, terminology and abbreviations adopted in the tourism industry;
theory of interpersonal communication;
rules for processing documents related to serving tourists on a specific route and drawing up reports.

Appointment to the position of head of a tourist group and dismissal from the position are made by order of the head of the travel agency.
The head of the tourist group reports directly to _______.
The head of the tourist group is the authorized representative of the travel agency on a specific route.

II. Official duties

Tour group leader:

Conducts an organizational meeting of the tourist group.
Organizes the passage of passport, customs and other controls by tourists at the destination when entering a foreign country, as well as leaving it.
Monitors the implementation of the approved program and conditions of service for the tourist group.
Prepares relevant documents (voucher, report, etc.).
Constantly stays with the tourist group and assists the host in carrying out organizational arrangements for receiving and serving tourists.
Informs tourists:

on the rules of entry into the country (place) of temporary residence and the rules of stay in it;
on the rules of import and export from the country of property, goods, souvenirs, etc.;
on currency and customs control;
about the customs of the local population;
about religious rites, shrines, monuments of nature, history, culture and other objects of tourist display that are under special protection;
on the state of the environment;
on the sanitary and epidemiological situation;
on the conditions for ensuring personal safety, compliance with consumer rights and safety of tourists’ property;
on the rules for registering car rental in the country of temporary stay;
about the conditions for receiving emergency medical care.

Monitors and coordinates the quality of service for tourists by the receiving party.
In case of improper fulfillment of the terms of service by the receiving party, immediately informs the agency management about deviations from the program.
In case of illness, a tourist, together with a representative of the host party and the insurance company, takes urgent measures to provide medical assistance.
In the event of force majeure circumstances (natural disasters, military operations, strikes, etc.), contacts the Russian consulate (embassy), special bodies created in connection with emergency situations, assembles a group and provides instructions on ensuring health and life safety tourists.
Issues vouchers for servicing tourist groups and questionnaires in the prescribed manner.
Informs tourists about the possibility of risk factors occurring on each specific route.
Takes measures to resolve conflict situations with the local population, representatives of law enforcement and other agencies.
Carries out storage of documents transferred by tourists for organizing services.
Organizes the return of tourists to the starting base.
Prepares and submits a report on a tourist trip to the head of the agency.

III. Rights

The head of the tourist group has the right to:

Receive from the agency the necessary information on a specific route (telephone numbers and addresses of the receiving party, consulates (embassies), etc.).
Require the host to properly comply with the conditions of service for the tourist group.
Require agency management to:

providing free travel, transfer, accommodation and meals along the route;
providing all necessary documents and reference materials on the route;
compensation for unforeseen (documented) expenses related to the performance of duties provided for in this Job Description.

Get acquainted with the documents that define his rights and obligations in his position, the criteria for assessing the quality of performance of official duties.
Request personally or on behalf of the immediate supervisor from the heads of agency departments and specialists information and documents necessary to fulfill his official duties.

IV. A responsibility

The tour leader is responsible for:

For improper performance or non-performance of their official duties provided for by this Job Description - within the limits established by the current labor legislation of Ukraine.
For offenses committed in the course of their activities - within the limits established by the current administrative, criminal and civil legislation of Ukraine.
For causing material damage to the agency - within the limits established by the current labor and civil legislation of Ukraine.

We recommend interesting articles Section Job descriptions:

▪ Promoter. Job description

▪ Occupational Therapy Instructor. Job description

▪ Head of the General Department. Job description

See other articles Section Job descriptions.

Read and write useful comments on this article.

<< Back

Latest news of science and technology, new electronics:

Machine for thinning flowers in gardens 02.05.2024

In modern agriculture, technological progress is developing aimed at increasing the efficiency of plant care processes. The innovative Florix flower thinning machine was presented in Italy, designed to optimize the harvesting stage. This tool is equipped with mobile arms, allowing it to be easily adapted to the needs of the garden. The operator can adjust the speed of the thin wires by controlling them from the tractor cab using a joystick. This approach significantly increases the efficiency of the flower thinning process, providing the possibility of individual adjustment to the specific conditions of the garden, as well as the variety and type of fruit grown in it. After testing the Florix machine for two years on various types of fruit, the results were very encouraging. Farmers such as Filiberto Montanari, who has used a Florix machine for several years, have reported a significant reduction in the time and labor required to thin flowers. ... >>

Advanced Infrared Microscope 02.05.2024

Microscopes play an important role in scientific research, allowing scientists to delve into structures and processes invisible to the eye. However, various microscopy methods have their limitations, and among them was the limitation of resolution when using the infrared range. But the latest achievements of Japanese researchers from the University of Tokyo open up new prospects for studying the microworld. Scientists from the University of Tokyo have unveiled a new microscope that will revolutionize the capabilities of infrared microscopy. This advanced instrument allows you to see the internal structures of living bacteria with amazing clarity on the nanometer scale. Typically, mid-infrared microscopes are limited by low resolution, but the latest development from Japanese researchers overcomes these limitations. According to scientists, the developed microscope allows creating images with a resolution of up to 120 nanometers, which is 30 times higher than the resolution of traditional microscopes. ... >>

Air trap for insects 01.05.2024

Agriculture is one of the key sectors of the economy, and pest control is an integral part of this process. A team of scientists from the Indian Council of Agricultural Research-Central Potato Research Institute (ICAR-CPRI), Shimla, has come up with an innovative solution to this problem - a wind-powered insect air trap. This device addresses the shortcomings of traditional pest control methods by providing real-time insect population data. The trap is powered entirely by wind energy, making it an environmentally friendly solution that requires no power. Its unique design allows monitoring of both harmful and beneficial insects, providing a complete overview of the population in any agricultural area. “By assessing target pests at the right time, we can take necessary measures to control both pests and diseases,” says Kapil ... >>

Random news from the Archive

GE Haliade-X Offshore Wind Turbine 26.12.2022

GE Renewable Energy announced that its 12MW+ Haliade-X wind turbine received full type certification for operation up to 14,7MW from DNV (the world's largest independent certification body).

DNV is an internationally accredited registrar and classification society headquartered in Hevik, Norway. Previously, Haliade-X received certification confirming that the turbine can operate at up to 13,6 MW.

The full type certificate is a test of the safety and reliability of the turbines, according to the design specifications (Haliade-X is currently the largest wind turbine with full certification).

The certification process for Haliade-X (14.7 MW) included a series of tests on a prototype located in Rotterdam, the Netherlands. The prototype has been extensively tested since November 2019 and has set several world records for continuous power output in a single day.

“At DNV, we forecast 2 TW of installed offshore wind power by 2050. This development is also linked to larger turbines such as GE's Haliade-X. Increasing the size of the turbines, blades and tower will improve the capacity factors. We are pleased to support GE with our certification services to provide safe and reliable wind turbines that support the growth of wind power,” said Kim Sandgaard-Merck, Executive Vice President, Renewable Energy Certification at DNV

The GE Haliade-X 14,7 MW-220 offshore wind turbine alone can generate up to 76 GWh of gross annual power generation. It has the potential to power the equivalent of 20 European households and avoid nearly 000 tons of carbon dioxide emissions.

The 14,7 MW Haliade-X will be commissioned for the first time at the 3,6 GW Dogger Bank wind farm in the UK, which will be the largest offshore wind farm in the world when completed. It is a joint venture between SSE Renewables, Equinor and Vargronn, located off the east coast of Yorkshire.

Due to its size and scale, Dogger Bank is being built in three consecutive phases: A, B and C. Dogger C will use 87 Haliade-X 14 MW turbines. The first three phases will provide electricity to up to six million homes in the UK (there are about 28,1 million households in the country). In the case of the implementation of the fourth phase, the capacity of the world's largest offshore wind farm will reach almost 5 GW.

Other interesting news:

▪ New Generation of 14nm Intel Processors

▪ space cleaner

▪ Automatic speed limit for electric scooters on sidewalks

▪ Fastest JFET Input Amplifiers

▪ DVD recorders will replace VCRs

News feed of science and technology, new electronics

Interesting materials of the Free Technical Library:

▪ section of the site Art video. Article selection

▪ article by Edgar Howe. Famous aphorisms

▪ article What is DNA? Detailed answer

▪ article Soldering products containing lead. Standard instruction on labor protection

▪ article Solar energy combined with other renewable sources. Encyclopedia of radio electronics and electrical engineering

▪ article Flight of a glass of water. Focus Secret

Leave your comment on this article:

All languages of this page

Home page | Library | Articles | Website map | Site Reviews