Job description for an operator

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Job description for the operator. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

This Job Description defines the duties, rights and responsibilities of a bank teller.
The operator belongs to the category of specialists and is hired and dismissed by the order of the Chairman of the Board of the bank on the proposal of the head of the bank's personnel department.
The bank teller reports directly to the head of the bank's operations department.
During the absence of the teller, his duties are performed by an employee appointed by the order of the Chairman of the Board of the Bank.
In his work, the operator is guided by:

the legislation of Ukraine;
orders and orders of the Chairman of the Board of the bank and the head of the operational department,
bank's charter,
internal labor regulations,
this Job Description.

A person who has a secondary professional education in the specialty "Bank Operator", as well as experience in a similar position for at least two years or higher professional education and work experience in the specialty for at least one year, is appointed to the position of a teller.
The operator must know:

legislative and regulatory acts relating to banking activities;
rules of settlement relations and principles of accounting in the bank;
rules for receiving and processing payment and cash documents;
the plan and correspondence of bank accounts and the procedure for standard postings;
the procedure for opening and maintaining bank accounts of individuals and legal entities;
the procedure for working with correspondent, settlement, transit and loan accounts;
rules for conducting cash and currency transactions;
orders and departmental instructions on the activities of the bank;
methodological materials on the organization of operational work in the bank;
forms and methods of financial reporting in their area;
organization of workflow for accounting of banking operations;
fundamentals of labor legislation, labor protection and safety;
local regulations of the organization;
document processing technology using electronic computing and office equipment;
computer methods for collecting, storing and processing information and the rules for using modern information technologies.

II. Official duties

The operator must:

Prepare banking documents in accordance with the procedure established by law.
Serve depositors and clients of the bank, including drawing up contracts, powers of attorney, issuing savings books.
Open, maintain and close current accounts of individuals and legal entities.
In accordance with the established procedure and according to the schedule, calculate interest on accounts and make payments from the accounts of depositors.
Carry out non-cash transactions for crediting and debiting funds.
Conduct operations with deposits, plastic cards, bank safes.
Follow the workflow schedule and customer service schedule for operations.
Charge clients a commission for the services provided according to the tariffs for paid services.
Maintain customer files and create a register of customer payments.
Generate daily bank reports and prepare data for your area of work for the preparation of final reports.
Participate in the formation and maintenance of a database of payment documents.
Ensure the safety of entrusted financial documents.
Provide bank managers and customers with reliable information on their area of work.
Advise depositors and clients of the bank on the choice of deposits, interest rates, tariffs and services provided by the bank.
If necessary, advise the specialists of the bank and its branches on issues related to its competence.

III. Rights

The operator has the right:

Do not accept for execution documents on those transactions that violate the current legislation, as well as the established procedure for performing and accounting for ongoing transactions.
Participate in the development of forms of primary documents used for processing banking operations, for which standard forms are not provided.
Submit proposals to improve the work related to the responsibilities provided for in this Job Description for consideration by the management.
Undergo retraining and advanced training in the manner prescribed by labor legislation and local regulations of the bank.
Get acquainted with the draft decisions of the bank's management relating to its professional activities.
Request and receive from the head of the department and other specialists of the bank documents, information, including software, necessary for the performance of official duties.
Report to your immediate supervisor about all the shortcomings identified in the process of work, and make proposals for their elimination.
Interact with all services of the bank on issues of their professional activities, including with the legal department and the security service of the bank.

IV. A responsibility

The operator is responsible for:

For poor-quality and untimely fulfillment of the duties assigned to him by the Job Description within the limits determined by the current labor legislation of Ukraine.
For causing material damage within the limits determined by the current legislation of Ukraine.
For violation of labor discipline, internal labor regulations, rules and norms of labor protection, safety and fire protection.
For other offenses committed in the course of their activities - within the limits determined by the current administrative, criminal and civil legislation of Ukraine.

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