Job Description for Business Process Analyst

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Job description for business process analyst. Full Document

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Occupational Safety and Health / Job descriptions

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I. General Provisions

The business process analyst belongs to the category of the administrative and managerial apparatus of the enterprise and is an employee of the service of the enterprise development department.
The purpose of the position: analysis and optimization of business processes occurring at the enterprise.
A business process analyst is appointed to a position and dismissed by order of the first head of the enterprise.
The business process analyst reports directly to the director (head of service) for the strategic development of the enterprise.
The Business Process Analyst should know:

enterprise standard for description, regulation and internal audit of business processes;
national standard DSTU ISO 9001-2001;
current orders and orders of the company's management on the analysis and optimization of business processes;
advanced domestic and foreign experience in improving the management system of enterprises;
the current approved business process model for the functioning of the enterprise;
modern means of computer technology and the possibility of their application to perform work on the analysis and optimization of business processes (CASE-tools for describing and analyzing business processes);
rules and regulations of labor protection.

The business process analyst in the performance of his duties should be guided by:

this Job Description;
enterprise standard for the description, regulation and internal audit of business processes;
national standard DSTU ISO 9001-2001;
enterprise quality management;
the current (approved) description of the system of business processes of the enterprise;
current orders and orders of the enterprise management on the analysis and optimization of business processes;
the internal regulations of the enterprise;
rules and regulations of labor protection;
orders and instructions of the head of the enterprise in terms of the general organization of the activities of the employees of the enterprise.

II. Official duties

Planning work on the survey of business processes of the enterprise:

Forms a calendar plan of work on modeling, analysis and optimization of business processes and coordinates it with the director of strategic development;
Draws up a communication plan and an estimate of the resources required to conduct business process modeling (new business processes).
Survey and optimization of business processes:
Develops a structure of criteria for evaluating the effectiveness of modeled business processes and functions;
Conducts modeling, analysis and optimization of business processes using modeling tools adopted at the enterprise;
Generates a general analytical report after analyzing business processes in the form of analysis tables and text comments;
Offers recommendations on the implementation of optimized business processes and changes in the organizational structure;
Provides the necessary information to the technical writer of the development service (department) to describe the optimized business process.
Presentation of the optimized business process to the employees of the enterprise:
Develops demonstration materials necessary for the presentation;
Organizes the provision of the presentation with the necessary information materials, hardware and software;
Conducts a presentation of the results of business process optimization;
Organizes the publication of materials on business process optimization on the enterprise business technology portal.

Improving the methodology for examining the business processes of an enterprise:

Monitors available sources of information on the issue of existing (other known) methods of survey and optimization of business processes in order to determine the shortcomings of the methodology adopted at the enterprise;
Documents the shortcomings of the existing methodology at the enterprise, suggests ways to eliminate them and provides a report to the director of strategic development;
Offers recommendations on the introduction of new technologies for optimizing business processes.

Professional development and training of employees of the organization:

Conducts training of employees of the enterprise to work in the tool environment for modeling business processes;
Conducts training for employees of the enterprise to work in an optimized business process;
Passes training and certification according to the developed plan of the enterprise.

III. Rights

The business process analyst has the right to:

Request and receive from the officials of the enterprise the necessary materials and documents related to ongoing business processes;
Conduct a survey or interview with company officials in order to analyze and optimize current business processes;
Conduct a survey of company officials in order to collect the necessary information to identify "bottlenecks" in the existing system of business processes and study the need for its further improvement;
Receive feedback (reviews) on newly developed documents related to their business processes from the officials of the enterprise in accordance with the established procedure;
The mode of operation of a business process analyst is determined in accordance with the Internal Regulations established by the enterprise;
If necessary, a business process analyst can go on business trips (including local ones).

IV. A responsibility

The Business Process Analyst is responsible for:

Failure to fulfill their official duties;
Unreliable information about the quality of the course of business processes in accordance with established quality indicators, untimely submission of information and reporting in accordance with the requirements of the regulation on the internal audit of business processes of the enterprise;
Failure to comply with orders, orders and instructions of the first head of the enterprise and director for strategic development;
Failure to comply with the Internal Regulations of the enterprise.

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