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Job description for cashier. Full Document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

  1. This Job Description defines the functional duties, rights and responsibilities of the Cashier.
  2. The cashier is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of the General Director.
  3. The Cashier reports directly to the Chief Cashier.
  4. A person with a secondary vocational education is appointed to the position of a Cashier, with at least 1 (one) year of experience as a cashier.
  5. The cashier must be fluent in all the methods of working on various types of cash registers used in the enterprise.
  6. The cashier must know:
  • resolutions, orders, orders, other governing and regulatory documents relating to the operation of a trade enterprise and the conduct of cash transactions;
  • forms of cash bank documents;
  • rules for acceptance, issuance, accounting and storage of funds and securities;
  • the procedure for processing incoming and outgoing documents;
  • limits on cash balances established for the enterprise, rules for ensuring their safety;
  • rules for maintaining a cash book, compiling cash reports;
  • rules and methods of organizing customer service;
  • rules for the operation of cash registers and computers;
  • labor legislation;
  • rules of internal labor regulations;
  • rules and norms of labor protection;
  • safety regulations, industrial sanitation and hygiene, fire safety, civil defense.
  1. The cashier must have good communication skills, must be energetic and positively disposed to perform his functional duties, be fluent in the methods of working on a cash register.

II. Official duties

Cashier:

  1. Carries out operations to reflect cash registers of all amounts received from buyers in accordance with the operating manual for the corresponding type of cash registers.
  2. Determines for each buyer the total amount of the purchase according to the indicator of the cash register or using a counting device and reports it to the buyer.
  3. Receives money from the buyer for the purchased goods according to the amount called by the buyer or indicated in the price tags, in compliance with the following procedure:
  • clearly names the amount of money received and places the money received from the buyer in full view of the buyer separately from any (other) money;
  • punches a check on a cash register;
  • names the amount of change due to the buyer, removes the money received from the buyer at the cash desk and gives the buyer change together with a check (paper notes and change are issued by the Cashier at the same time).
  1. At the end of the shift (if necessary and in other cases) removes the cash register, hands over the money received from customers to the Senior Cashier.
  2. Carefully handles money (does not pollute them and do not make any inscriptions on paper banknotes).
  3. Issues money on checks returned by customers only if the returned check has the signature of the General Director or Deputy General Director. Refunds are made only on a check issued at this cash desk.
  4. Ensures the smooth operation of the cash register, is at his workplace during working hours. The cashier can leave his workplace only with the consent of the Senior Cashier.
  5. Provides a clear and polite service to customers, creates comfortable conditions for them, controls the absence of violations of trade rules, takes measures to ensure the absence of queues.
  6. Ensures the safety of money in the cash register, cash registers and other material assets.
  7. Takes measures to prevent and eliminate conflict situations.
  8. Informs the management about the existing shortcomings in customer service, the measures taken to eliminate them.
  9. Maintains an atmosphere of goodwill in the workplace, sets a personal example in customer service. The cashier must be patient, attentive, polite when working with customers.
  10. Ensures cleanliness and order in the workplace.
  11. Complies with labor and production discipline, labor protection rules and regulations, industrial sanitation and hygiene requirements, fire safety, civil defense requirements.
  12. Fulfills the instructions of the administration of the enterprise.
  13. Is at the workplace in uniform work clothes, must have a neat appearance.

III. Rights

The cashier has the right:

  1. Take appropriate actions to eliminate conflict situations and the causes that led to them.
  2. Give explanations on the essence and causes of the conflict situations that have arisen.
  3. Make proposals to the administration of the enterprise to improve the work related to the functional duties of the Cashier and the entire enterprise as a whole.

IV. A responsibility

The cashier is responsible for:

  1. Failure to fulfill their functional duties.
  2. Inaccurate information about the status of the received tasks and instructions, violation of the deadlines for their execution.
  3. Failure to comply with orders, directives of the direct management and administration of the enterprise.
  4. Violation of the Internal Labor Regulations, fire safety and safety regulations established at the enterprise.
  5. Disclosure of trade secrets.
  6. Loss, damage, shortage of money and other material assets in accordance with the agreement concluded with the Cashier on full liability.

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