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Job description for supervisor. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

  1. This Job Description defines the goals, objectives, functional duties, rights and responsibilities of the supervisor.
  2. The supervisor is appointed to the position and dismissed from the position in the manner established by the current labor legislation by order of the director _______.
  3. The Supervisor reports directly to _______.
  4. A person with work experience in the specialty in the field of promoting goods on the market is appointed to the position of supervisor.

II. obligated to know

  1. methods and procedure for developing forecasts; prospects for the development of the enterprise;
  2. prospects for the development of sales markets;
  3. methods for studying the demand for the company's products, wholesale and retail prices for products manufactured by the enterprise;
  4. standards for storage and transportation of products;
  5. the procedure for preparing responses to incoming claims;
  6. organization of storage facilities;
  7. means of computer technology, communications and communications.

III. Activity goals

  1. Achieve presence in all categories of retail outlets (hereinafter - TT) in the assortment corresponding to the type of TT.
  2. Achieve presence in the priority places of TT, in the maximum possible volume of exposition of goods, decorated with POP materials and aesthetically grouped. (100% compliance with TQM standards).
  3. Achieve systematic fulfillment of the city's sales plan by distributors.
  4. Achieve continuous sales growth.
  5. To form a high loyalty of distributors to the company.

IV. Tasks

  1. Train and motivate merchandisers to achieve their goals.
  2. Create a constant and sustainable demand for the company's products from TT.
  3. Build and maintain TT loyalty.
  4. Interacting with distributors, ensure the constant availability of the entire range in stock and maximum sales of goods through all distribution channels.
  5. Interacting with the regional manager, to form and constantly maintain high loyalty of distributors to the company.

V. Functional responsibilities

The supervisor must:

  1. Hire and train staff.
  2. Organize the work of merchandisers.
  3. Motivate sales agents and merchandisers to work.
  4. Develop and adjust monthly plans for customer visits and traffic routes, based on the category and specific tasks in each outlet.
  5. Develop and adjust criteria for evaluating the performance of sales agents and merchandisers.
  6. Transfer orders received from merchandisers.
  7. Take orders for merchandising from sales agents.
  8. Exchange operational information with sales agents and merchandisers.
  9. Organize and hold meetings of merchandisers, discuss and help solve problems that have arisen on the routes.
  10. Interact with the head of the sales department of the distributor to fill the outlets with goods.
  11. Monitor the quality of customer service by sales agents and merchandisers.
  12. Monitor the regularity of customer visits by sales agents and merchandisers.
  13. Analyze and evaluate the work of sales agents and merchandisers.
  14. Organize "feedback" for sales agents and merchandisers on the quality of their work, control the effectiveness of their motivation.
  15. Identify ways to increase sales and implement them.
  16. Participate in the development of the distributor's sales strategy; provide the distributor with assistance in the sale of products.
  17. Collect information about all potential customers, determine methods of their activation, determine their motives for further cooperation, analyze visits and develop further strategies.
  18. Control delivery of goods to the customer.
  19. Negotiate with decision makers.
  20. Negotiate with key clients.
  21. Analyze sales dynamics and growth opportunities.
  22. Analyze the work of distributors.
  23. Continuously monitor warehouse performance. Control product inventory in the warehouse.
  24. Plan the necessary stock of goods.
  25. Plan a reserve stock of goods.
  26. Form orders for the period together with distributors.
  27. Authorize minor changes in pricing policy.
  28. Offer special prices for special customers (with their subsequent approval).
  29. Supervise the delivery of goods to distributors and the implementation of the plan.
  30. Organize efficient paperwork.
  31. Organize the acceptance of defective products.
  32. Organize, together with distributors, measures to reduce the presented marriage.

VI. Rights

  1. Request and receive the necessary materials and documents related to the activities of the supervisor and subordinate merchandisers.
  2. Make decisions within their competence.
  3. Submit suggestions to improve your work.

VII. A responsibility

The Supervisor is responsible for:

  1. Inaccurate information about the status of the implementation of work plans by the department.
  2. Failure to comply with orders, instructions and instructions of the director of the organization of his immediate supervisor.
  3. Improper performance of their duties under these instructions.
  4. Violation of the internal regulations of the company.

VIII. Working conditions

  1. The mode of work of the supervisor is determined in accordance with the Internal Labor Regulations established at the enterprise.
  2. Due to production needs, the supervisor may go on business trips (including local ones).
  3. To solve operational issues related to the performance of the active sales department, the supervisor may be provided with official vehicles, a mobile phone, a laptop, and corporate clothing.

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