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Job description for service engineer. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

  1. A service engineer is appointed and dismissed by the General Director.
  2. The service engineer must have at least a secondary professional education.
  3. The Service Engineer reports directly to the CEO.
  4. The service engineer must know:
  • specialization of the enterprise and features of its activity;
  • scientific, technical and other special literature on technical support for uninterrupted operation of the terminal;
  • software and mathematical means of the terminal;
  • instructions for compliance with the regime of special work;
  • fundamentals of labor legislation;
  • rules and regulations of labor protection.
  1. In his work, the service engineer is guided by:
  • the legislation of Ukraine;
  • rules and regulations of labor protection, safety and fire protection;
  • The charter of the company (including the Internal Labor Regulations, orders and instructions of the General Director, this Job Description);
  • Employment agreement (contract).

II. Official duties

The service engineer performs the following duties:

  1. Performs work on the assembly and installation of technical and software tools necessary for the uninterrupted operation of the terminal;
  2. Installs all the software necessary for the operation of the terminal;
  3. Performs current repairs of the terminal;
  4. If necessary, upgrades the terminal;
  5. Complies with labor protection, safety and fire protection rules and regulations;
  6. Systematically improves their professional qualifications;
  7. Complies with ethical standards of conduct;
  8. Participates in the review of draft technical specifications, plans and in the development of the necessary technical documentation;
  9. Conducts a comparative analysis of research and testing data, studies possible options for equipment failure;
  10. Participates in the preparation of recommendations and proposals for improving and increasing the efficiency of the organization of the enterprise;
  11. Compiles information reviews on the operation of terminals;
  12. Performs operational tasks related to ensuring uninterrupted operation of the terminal;
  13. Conducts control checks of the operability and efficiency of the assembled equipment, analyzes the results of the checks and develops proposals for improving and increasing the effectiveness of the measures taken;
  14. Studies and generalizes the experience of other institutions, organizations and enterprises in the use of technical means in order to increase efficiency and improve work;
  15. Performs work on time at a high scientific and technical level, observing the requirements of instructions on the mode of work.

III. Rights

The service engineer has the right to:

  1. Independently choose forms and methods of work and plan it, within the framework of this Job Description.
  2. Independently choose the most appropriate practical solutions within the limits of the task assigned to him.
  3. To get acquainted with complaints and other documents containing an assessment of his work, to give explanations on them.
  4. Improve qualifications;

IV. A responsibility

The service engineer is responsible for:

  1. Failure to fulfill their functional duties.
  2. Inaccurate information about the status of the received tasks and instructions, violation of the deadlines for their execution.
  3. Failure to comply with orders, orders of the director of the enterprise, instructions and tasks of the head of the department.
  4. Violation of the Internal Labor Regulations, fire safety and safety regulations established at the enterprise.

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