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Job description for the head of the commercial department. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

  1. The head of the commercial department reports directly to _______.
  2. The head of the commercial department follows the instructions of _______.
  3. The head of the commercial department replaces _______.
  4. The head of the commercial department is replaced by _______.
  5. Must know:
  • the current legislation of Ukraine regulating entrepreneurial activity;
  • regulatory legal acts and documents on state regulation of the functioning of trade enterprises and the sale of food and non-food products;
  • organization of goods distribution;
  • terms of delivery, transportation and storage of goods;
  • types of transactions, the procedure for concluding agreements (agreements, contracts), recording and monitoring their implementation;
  • legal support of commercial transactions;
  • procedure for registration and presentation of claims to suppliers, registration of claims to the arbitration court;
  • methods of analysis and evaluation of customer demand;
  • research methods of domestic and foreign markets, competitiveness of goods;
  • the procedure and methods for conducting quality examination, categories and types of standards, other regulatory and technical documentation for the certification of goods and services in trade;
  • forecasting and planning of demand and sales, formation of a competitive assortment of goods;
  • the procedure for conducting certification, presentation of new goods (products), organizing the display of goods, exhibitions and sales;
  • forms of purchase and sale of goods;
  • basics of marketing;
  • financial policy of the enterprise;
  • ethics of business communication and negotiation;
  • rules for the operation of computer equipment, the use of communication systems;
  • fundamentals of labor legislation;
  • socio-psychological features of personnel management;
  • forms and methods of organization and remuneration of labor, rules and norms of labor protection, fire protection, industrial sanitation and personal hygiene.
  1. Qualification requirements:
  • higher education (technical, bachelor) in one of the areas of training "Trade", "Economics and Entrepreneurship". Postgraduate education in management.
  • work experience in the specialty in the field of trade: for a master's degree and a specialist - at least 2 years, for a bachelor's degree - at least 3 years.

II. Official duties

Head of Commercial Department:

  1. Organizes the commercial activities of the department, its divisions.
  2. Develops marketing programs that ensure the competitiveness of goods in the markets.
  3. Analyzes the state of the internal and external markets for goods and services in order to determine the factors that contribute to success in achieving the goals of the enterprise.
  4. Conducts a comprehensive study of the needs of consumers and their behavior in market segments with specialists.
  5. Organizes economic relations of partners in commercial activities; prepares and concludes agreements for the production and supply of goods.
  6. Examines the range of goods and services, taking into account the characteristics of product groups, enterprises and target markets.
  7. Participates in the development of the general pricing policy of the enterprise and the determination of specific prices for goods for individual markets and their segments.
  8. Develops measures to rationalize trade processes, organize advertising campaigns, substantiate alternative options for the process of supplying goods, organizing the transportation of goods.
  9. Participates in the establishment of relations with manufacturers (suppliers) of rational goods, in the development of a strategy for entering foreign markets; choice of foreign partners.
  10. Develops and signs, on behalf of the directorate (owner), trade agreements (agreements, contracts) for the purchase, supply of goods (products); checks the quality level of domestic and imported goods, the availability of certificates, examination of consumer properties.
  11. Controls the fulfillment by suppliers of contractual conditions for compliance with their obligations in terms of the range, quantity and quality of goods, the timing of their delivery, the availability of appropriate trademarks.
  12. Organizes registration and presentation of claims to suppliers in case of violation of their contractual obligations; claims to arbitration.
  13. Participates in the presentation of goods and setting prices for them.
  14. Considers applications and proposals of buyers and makes the necessary decisions.
  15. Examines systems for informing buyers about goods coming on sale.
  16. Applies traditional and modern ways of advertising and demonstrating goods at sales exhibitions, fairs.
  17. Calculates the volumes of goods for purchase, seeks out ways to sell the balance of goods.
  18. Participates in the preparation of financial reports.
  19. Ensures the preparation of established reporting; the use of computer technology in solving commercial problems.
  20. Monitors compliance with the rules and regulations of labor protection, fire protection, industrial sanitation and personal hygiene.

III. Rights

The head of the commercial department has the right to:

  1. Get acquainted with the draft decisions of the management of the enterprise regarding its activities.
  2. Participate in the discussion of issues related to the performance of his duties.
  3. Make suggestions for improving the work related to the provisions of this instruction.
  4. Within the limits of his competence, inform his immediate supervisor about all those identified in the course of his activities, and make proposals for their elimination.
  5. Require the management of the enterprise to assist in the performance of their duties.

IV. A responsibility

The head of the commercial department is responsible

  1. For improper performance or non-performance of their official duties provided for by this Job Description - to the extent determined by the current legislation of Ukraine.
  2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of Ukraine.
  3. For causing material damage - within the limits determined by the current civil legislation and labor legislation of Ukraine.

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