Instruction on labor protection for a telephone operator

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Instruction on labor protection for a telephone operator

Occupational Safety and Health

Occupational Safety and Health / Standard instructions for labor protection

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Safe Operation

1. General requirements for labor protection

1.1. Persons who have passed a medical examination, introductory briefing, briefing and training at the workplace, testing knowledge on labor protection and having an appropriate electrical safety group are allowed to work in switch rooms.

1.2. Telephonists are required to:

1.2.1. Know and follow the rules on labor protection when working at telephone enterprises in the scope of the duties performed, annually confirm their electrical safety group.

1.2.2. Perform only the work that is defined in the operating instructions for the equipment or job descriptions approved by the administration of the enterprise, and provided that safe methods of doing it are well known.

1.2.3. Know and be able to provide first aid to victims of electric current and other accidents;

1.2.4. Follow the instructions on fire safety measures.

1.3. The victim or eyewitness immediately notifies the immediate supervisor of each accident.

1.4. For non-compliance with this instruction, the perpetrators are held liable in accordance with the internal labor regulations or penalties determined by the Labor Code.

2. Labor protection requirements before starting work

2.1. Check the serviceability of the tool, telephone headset, fire extinguishing equipment.

2.2. Check the condition of the lighting.

2.3. Report any shortcomings and malfunctions found during the inspection at the workplace to the shift supervisor.

3. Labor protection requirements during work

3.1. When working on the equipment, do not touch the live parts of plugs and plugs, relays, combs, keys, lamp holders and other parts.

3.2. The cords must be in perfect working order: the insulating sleeves of the plugs must not have cracks, and the cords must not have bare spots.

3.3. You can turn on cords and wires only by holding them by insulating sleeves.

3.4. To protect telephonists from acoustic shocks, acoustic shock limiters (fritters) must be connected in parallel with the handset telephone.

3.5. Telephone operators must have individual headsets.

3.6. Headsets must be numbered.

3.7. Telephone operator headsets must be in good working order at all times.

3.8. Upon receipt of the headset for work, the telephone operator must check the serviceability, in case of damage, report to the senior telephone operator and demand a replacement.

3.9. Headsets must be systematically sanitized:

individual use at least once a week;
common use after each shift.

3.10. Disinfection of headsets is carried out with ethyl alcohol, hydrolytic technical grade "A".

3.11. When disinfecting, all parts of the headset that touch the skin and hair, as well as the microphone horn, are thoroughly wiped for two minutes with a piece of cotton soaked in alcohol. It is necessary to ensure that alcohol does not get inside the microphone (for 1 headset - 3 - 4 grams of cotton wool and 1 teaspoon of alcohol).

3.12. Used swabs should be collected in a separate container and incinerated in accordance with fire safety measures.

3.13. Responsibility for the processing of headsets, storage and correct use of alcohol rests with the senior telephone operator.

4. Labor protection requirements in emergency situations

4.1. Each employee who discovers a violation of the requirements of this instruction and labor protection rules or notices a malfunction that poses a danger to people is obliged to report this to the immediate supervisor.

In cases where a malfunction poses an imminent danger to people or the equipment itself, the employee is obliged to take measures to stop the operation of the equipment, and then notify the manager.

4.2. If an accident occurs during work, it is necessary to immediately provide first aid, report the incident to your boss and take measures to preserve the situation of the accident, if this is not associated with a danger to life and health of people.

4.3. In case of electric shock, it is necessary to release the victim from the current as soon as possible, observing safety precautions.

4.4. In the event of a fire in a technical room, you should immediately start extinguishing it with available means and call the fire department.

4.5. If extraneous voltage is detected at the workplace, it is necessary to immediately stop work and report to the shift supervisor.

5. Labor protection requirements at the end of work

5.1. Tidy up the workplace, tools.

5.2. Inform the shift worker (shift supervisor) about all malfunctions noticed during work.

5.3. Clean overalls and headset in a specially designated place.

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