Job description for the head of the retail network

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Job description for the head of a retail chain. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

A person with a higher education and at least 3 years of experience as a manager is appointed to the position of head of a retail chain.
The head of a retail chain reports directly to the commercial director and has irregular working hours.
The head of the retail network is appointed and dismissed from his position by order of the General Director of the Company in the prescribed manner.
During the absence of the head of the retail network, his duties are performed by the deputy commercial director, who acquires the corresponding rights and is responsible for the proper performance of the duties assigned to him.
The head of the retail network is guided in his work by:

current legislation of Ukraine;
Government decrees and other regulations governing the retail trade of goods;
orders and orders of the General Director of the Company;
this Job Description.

The retail manager must know:

rules for the sale of certain types of goods;
Ukrainian legislation;
regulatory documents on accounting and registration of operations for receiving, storing and dispensing goods;
market methods of management, fundamentals of economics and accounting, tax policy of the enterprise;
the procedure for concluding contracts, filling out applications and specifications, terms of delivery of goods;
assortment and classification of goods of the corresponding product profile, requirements for their labeling;
fire safety requirements, sanitary norms and rules;
accounting program of the enterprise 1C.

II. Official duties

Retail manager:

Carries out rational and effective organization of sales of the enterprise's products through a network of retail branches of the company.
Carries out planning, forecasting and implementation of sales plans by branches of the company's retail network.
Coordinates marketing audits among competing companies, develops and implements proposals to increase the level of competitiveness of the company's distribution network. Evaluates the prospects for the development of product markets for the new range.
Carries out effective planning of retail space. Monitors merchandising at the company's retail outlets. Monitors the timeliness and completeness of product display in retail outlets.
Develops, implements and controls sales of the company's assortment. Develops and monitors the implementation of other sales promotion events. Controls promotional activities.
Ensures expansion of the range of goods sold in the retail network by involving local suppliers.
Monitors work on the timely preparation and placement of orders for goods from local and out-of-town suppliers, controls the delivery time of goods.
Ensures a high level of inventory turnover in the company's retail network.
Ensures rational use of warehouse space of the company's branches. Develops and implements effective placement schemes for sales and warehouse personnel.
Motivates employees of retail network branches. Provides professional growth, organizes professional certification and training.
Carries out the development and implementation of enterprise standards for organizing the storage, sales and transportation of the enterprise's products, as well as measures to improve the sales network, forms of delivery of products to consumers, reduce commercial and other costs, and reduce excess balances.
Monitors fire and safety measures by retail chain branches. Monitors compliance with safe working conditions in the workplaces of all branch employees.
Controls the correctness of maintaining business documentation by employees of branches.
Carries out claims work with customers of the retail network.

III. Rights

The head of the retail network has the right:

Get acquainted with the draft decisions of the General Director of the Company (founder) related to retail issues.
Participate in the discussion of issues related to the performance of official duties by him and his subordinates.
Make decisions, sign and endorse documents within your competence.
Advise on the selection of personnel for retail branches.
Participate in meetings on improving technology and organizing retail trade in branches.
Submit proposals to improve the activities of retail branches for consideration by the General Director of the Company.
Make proposals on the appointment, transfer and dismissal of directors of retail branches, on the application of incentive measures to them and the imposition of penalties.
Make proposals to the head of the Company on the use of incentive measures and the imposition of penalties on the heads of structural divisions whose work is related to the trading process of retail branches.

IV. A responsibility

The retail manager is responsible for:

Results and effectiveness of marketing activities of retail network branches;
Failure to fulfill their functional duties;
Inaccurate information about the progress of sales plans by branches, inaccurate information on all issues related to the daily activities of branches of a retail network;
Failure to comply with the orders of the higher management of the company;
Violations of the rules for maintaining business documentation (business document flow) by branch employees;
Violations of the rules of trade by employees of retail chain branches.

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