Job description for the seller of non-food products

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Job description for the seller of non-food products. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

The seller of non-food products belongs to the category of technical performers, is hired and dismissed from it by order of the director of the enterprise on the proposal of _______.
A person who has primary vocational education, without presenting requirements for work experience, or secondary vocational education, without presenting requirements for work experience, or secondary (complete) general education and special training according to an established program, without presenting requirements for work experience.
The seller of non-food items reports directly to _______.
During the absence of the seller of non-food products (vacation, illness, etc.), his duties are performed in the prescribed manner by the appointed deputy, who is fully responsible for the proper performance of the duties assigned to him.
In its activities, the seller of non-food products is guided by:

normative documents and methodological materials on the issues of the work performed;
the Charter of the enterprise;
internal labor regulations;
orders and orders of the director of the enterprise and the immediate supervisor;
this Job Description.

The seller of non-food products must know:

assortment, classification, characteristics, purpose of goods, methods of using and caring for them;
rules for decoding the article and marking;
retail prices;
methods for selecting, measuring, cutting, picking goods, scales for the size of products and the rules for their determination;
the main requirements of standards and specifications for the quality of goods, packaging and labeling;
types of marriage and rules for the exchange of goods;
warranty periods for the use of goods;
device and rules for the operation of serviced trade and technical equipment and cash registers;
ways to reduce product losses, labor costs, electricity and increase income;
techniques and methods of active service for various contingents of customers, taking into account their gender, age, level of knowledge about the product and other features;
state of fashion of the current season;
the main types of raw materials and materials used for the manufacture of goods, and methods for their recognition;
the main suppliers of goods and features of the range and quality of their products;
design principles for countertop, in-store and window display cases;
methods for summarizing data on customer demand;
the procedure for receiving goods from suppliers;
marriage rules;
the procedure for conducting an inventory;
the procedure for compiling and processing commodity reports, certificates for marriage, shortage, regrading of goods and acceptance certificates for the transfer of material values.

II. Official duties

The seller of non-food products is obliged:

Provide customer service: offer and display products, demonstrate them in action, help in choosing products.
Calculate the purchase price and write a check.
Issue passports for goods that have a warranty period of use.
Monitor the timely replenishment of the working stock of goods, their safety, serviceability and proper operation of equipment, cleanliness and order in the workplace.
Prepare goods for sale: unpacking, assembling, picking, checking performance, etc.
Prepare the workplace: check the availability and serviceability of trade and technical equipment, inventory and tools, place goods by groups, types and varieties, taking into account the frequency of demand and ease of work.
Receive and prepare packing material.
Clean up unsold goods and containers.
Prepare goods for inventory.
Work, if necessary, on a cash register, count checks (money) and hand them over in the prescribed manner, check sales amounts with the readings of cash counters.
Arranging counter and in-store display cases and monitoring their condition.
Participate in the receipt of goods, notify the administration of the receipt of goods that do not correspond to the labeling (invoice list).
Compose and arrange gift and holiday sets.
Study customer demand.
Receive goods from the warehouse.
Participate in inventory taking.
Compile and draw up commodity reports, certificates for marriage, shortage, re-grading of goods and acceptance certificates for the transfer of material values.
Resolve disputes with customers in the absence of administration representatives.
Supervise lower-skilled salespeople and apprentices.

III. Rights

The seller of non-food products has the right:

Get acquainted with the draft decisions of the management of the enterprise on the issues of its activities.
Submit proposals for improvement of the work related to the responsibilities provided for in this instruction for consideration by the management.
Receive from the heads of structural divisions, specialists information and documents on issues within its competence.
Require the management of the enterprise to assist in the performance of their duties and rights.

IV. A responsibility

The seller of non-food products is responsible for:

For failure to perform (improper performance) of their official duties provided for by this Job Description, within the limits determined by the labor legislation of Ukraine.
For offenses committed in the course of carrying out their activities - within the limits determined by the administrative, criminal and civil legislation of Ukraine.
For causing material damage - within the limits determined by the labor, criminal and civil legislation of Ukraine.

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