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Job description for sales consultant-cashier. Full document

Occupational Safety and Health / Job descriptions

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I. General Provisions

1. A sales consultant-cashier (hereinafter referred to as a salesperson) of the retail sales department falls into the category of support personnel.
2. The main task of the seller is to conduct retail trade at the outlet.
3. A person with at least a secondary education who has completed an appropriate internship is appointed to the position of salesperson, without presenting any work experience requirements.
4. The seller is appointed and dismissed by order of the General Director on the recommendation of the head of the retail sales department, manager (manager of the retail distribution network) and senior seller (foreman).
5. The seller reports directly to the senior seller (foreman).
6. In its activities, the seller is guided by:

• regulatory documents on the work performed;
• methodological materials related to relevant issues;
• the Charter of the Firm;
• labor regulations;
• orders and instructions from the head of the retail sales department, manager (retail chain manager) and senior salesperson (foreman);
• this Job Description.

7. Must know:

• basic regulations, rules and regulations governing the relationship between the seller and the buyer;
• forms, procedure and methods of trade and cash reporting;
• standards, specifications and features of the products sold;
• selling retail prices, the range of goods sold;
• conditions of storage and transportation of products sold by the Firm;
• current forms of accounting and reporting;
• ethics of business communication;
• psychology and sales principles;
• structure of the retail sales department;
• documents, orders and regulations governing intra-company relations;
• internal labor regulations.

II. Official duties

The seller is obliged:

1. Receive goods according to the relevant documents, unpack the goods, check the labeling, clean the goods from contamination, check the completeness, study the features of new goods.
2. Prepare the workplace for work, place goods, design a showcase (product line), check the availability of trade and working documents, price tags and their correctness, place advertising materials at the point of sale.
3. Inform the senior seller (foreman) and draw up requests for ordering the necessary office supplies, trade and cash documents, advertising materials, and household supplies.
4. Monitor and maintain cleanliness and order at the point of sale.
5. Monitor the compliance of prices in price lists and price tags for goods.
6. Serve customers: identify demand, introduce the available range of goods, advise the buyer about the performance properties of the goods, the rules for using and caring for the goods, make payments to the buyer (writes out a sales receipt, draws up passports, guarantees, etc.).
7. Pack and issue paid goods or accept an order for delivery of goods to the buyer, in accordance with the “Order Form” and relevant documents, orders and instructions from management.
8. Count cashier's checks and hand over in the prescribed manner.
9. Conduct a census and record balances in the manner prescribed by management.
10. Follow the requirements of the senior dispatcher for transferring requests for delivery of goods to the client.
11. When selling goods "on the spot", draw up documents and pack the goods properly (in accordance with the rules of trade), explaining to the client the specifics of moving goods across the territory of this market.
12. Both when trading locally and when trading by order, the seller must try to update the product line. When selling locally, try to sell goods from the earliest deliveries. When placing orders - convince the client to take the goods from the trade pavilion, offering, at the same time, discounts permitted by the management and be sure to point out to the client any flaws in this item (if any), after which, inform the office dispatchers that the goods are for delivery to the client must be picked up from this outlet.
13. When goods arrive from the central warehouse of the Company, the seller must, if necessary, use a trolley (if there is no trolley at the point of sale, rent it from the administration) to deliver the goods to the point, without closing the premises of the point of sale.
14. After delivering the goods to the point, the sales consultant must check each unit of goods: the appearance and packaging, then, after unpacking the goods (only large-sized equipment), check the appearance and packaging of the goods themselves (in accordance with the technical passport), if Any defects are found in the packaging or equipment (mechanical damage, completeness, etc.), the seller signs, together with the forwarder, a Goods Acceptance Certificate, which describes the defect of the not accepted goods (on his and the forwarder’s invoices). In cases where a defect is discovered in the absence of a forwarder, this defect is documented in the prescribed form, and the report is transferred to the service department for further discounting or exchange of goods.
15. Carry out operations for receiving, accounting, issuing and storing funds with mandatory compliance with the rules ensuring their safety.
16. Keep a cash book based on receipts and expenditures.
17. Reconcile the actual availability of cash with the balances in the cash book.
18. Prepare cash reports in the prescribed manner.
19. Analyze and take into account customer demand in the trading process and generalize it, monitor the replenishment of the assortment of goods at the workplace, submit requests for goods taking into account customer requests.
20. Advise and train sales trainees.
21. Participate in the quantitative and qualitative acceptance of goods from the warehouse and in ongoing inventories.
22. At the end of the working day, hand over the outlet under security in the prescribed manner.

III. Rights

The seller has the right:

1. Raise the issue of increasing the amount of remuneration, payment for overtime work in accordance with the provisions, documents and orders regulating the system of remuneration of employees of the Firm.
2. Report to higher management on all identified deficiencies within their competence.
3. Make proposals for improving the work related to the duties provided for in this Job Description.
4. Require the head of the department to provide assistance in the performance of their duties and rights.
5. Require management to ensure the organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

IV. A responsibility

1. The seller bears disciplinary responsibility for the quality and timeliness of fulfillment of the duties and assignments assigned to him.
2. The Seller bears disciplinary liability for his violation of the rules and regulations established in the Company's personnel regulations, regulations on corporate culture and other internal documents and orders governing labor relations between employees and the Company.
3. The seller bears financial responsibility for the safety of the property and other material assets and funds entrusted to him for sale and work.
4. The seller is responsible, in accordance with applicable law, for:

• violations of the rules and regulations governing the financial and economic activities of the Company;
• acceptance for execution and execution of documents on transactions that contradict the law, approved regulations and documents;
• for causing material damage and damage to the business reputation of the Firm.

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