Job description for the head of a group of video surveillance operators

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Job description for the head of a group of video surveillance operators. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

The head of the operator group is the immediate superior for the operator personnel.
The head of the operator group is appointed from among the most trained and responsible employees of the enterprise.
In matters of organizing official activities, the Head of the operator group reports to the head of the regime service and his deputies.
In his work, the Head of the group of operators is guided by:

current legislative acts of Ukraine;
the Charter of the enterprise;
internal regulations;
orders (instructions) of the General Director;
quality policy and internal regulatory documents of the company.

The head of the group of operators must know:

Ukrainian legislation;
tasks, general and special responsibilities of personnel, the territory of the controlled object, its vulnerable spots, the surrounding area, the location of communications, alarms, and fire extinguishing equipment.

II. Official duties

From 8.40 to 9.00 organizes briefing for the operator who takes over the post:

personally checks the appearance, the presence of identity documents;
selectively checks knowledge of duties;
checks the knowledge of the operator's actions on the introductory ones;
clarifies the procedure for detecting (occurring) a fire, entering a controlled object, detecting ownerless things (objects) and other emergency situations.

Supervise the performance of duty by shift personnel, personally check the performance of their duties, monitor the appearance of operators, and the correct use of special equipment.
Ensure that video surveillance equipment is in good condition. If deficiencies are found, take measures to eliminate them.
Every day at 9.00 and 18.00, report to the head of the facility security service about the situation at the facility, and immediately in the event of an incident.
Promptly communicate to personnel the orders and instructions of management and demand their execution within the established time frame, and report on their implementation.
Coordinate actions of operators in special situations.

III. Rights

The head of the group of operators has the right to:

Submit competent and reasonable proposals for the improvement of working conditions, other rational proposals for consideration by the immediate supervisor.
Demand the provision of normal working conditions (premises, workplace, means of labor).
Use of instructions, orders, regulations, rules and other documents approved by the General Director that regulate the work of the head of the operator group.
Inform the direct management of the shortcomings in the work identified in the course of the performance of their duties.
Receive from the management or officials of the Company information, material, technical and other means necessary for the implementation of their functional duties.

IV. A responsibility

The Operator Team Leader is responsible for:

discipline of employees subordinate to him at the controlled facility;
timeliness and reliability of the information provided;
maintaining order at the controlled facility within its competence;
storage and proper use of fire extinguishing equipment, communications and special equipment by shift personnel;
briefing, training of personnel, high-quality service by operators;
observance by personnel of the established form of clothing at the workplace;
cleanliness and order in the premises of operators;
training of employees (study by personnel of the Laws of Ukraine and other legal acts regulating the activities of the regime service and their correct application in practice);
creating and maintaining an archive of actions, events and video surveillance data;
maintaining a log of repair and condition of equipment of the video surveillance system;
functioning of the equipment in the required mode;
interaction with the engineering service for the operation, repair and improvement of equipment;
organization of special supervision at the request of management;
proper maintenance of official records.

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