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Job description for the croupier. Full Document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

  1. The croupier reports directly to _______.
  2. The croupier follows the instructions of _______.
  3. The croupier replaces _______.
  4. Qualification requirements: secondary (complete) general education and special training according to the established program (from 104 to 512 hours of study) without presenting requirements for work experience.

II. Must know:

  1. regulatory legal acts, regulations, instructions, other governing documents related to the activities of gambling establishments;
  2. gambling business basics;
  3. systems and methods on the basis of which the gambling business operates and is controlled;
  4. the content of gambling and the rules for its conduct;
  5. international terms used in the process of gambling;
  6. types and rules of transactions at the gaming table;
  7. the procedure for determining the size of rates;
  8. rules, procedures and methods for accepting bets, exchanging money for gambling cards (tokens, chips) and paying winnings;
  9. current rules for the execution of gambling operations;
  10. code of conduct for gambling establishment personnel;
  11. requirements for the appearance of the personnel of a gambling establishment;
  12. fundamentals of safety and efficiency of the gambling business;
  13. domestic and foreign experience in organizing gambling and gambling;
  14. ethics of behavior and business communication;
  15. device and types of equipment, inventory of a gambling establishment;
  16. quick counting techniques;
  17. the procedure for issuing the established documentation;
  18. fundamentals of labor legislation;
  19. internal labor regulations of a gambling establishment;
  20. operating hours of the gambling establishment;
  21. rules on labor protection, fire safety.

III. Official duties

  1. Carries out the process of gambling (American Roulette, Black Jack, Caribbean Poker, Baccarat, French Roulette, etc.) in accordance with the current rules and regulations of the gambling business.
  2. Carries out gambling operations according to the standards of efficiency, safety and customer service.
  3. Explains the rules of gambling, as well as the semantic meaning of the international terms used, controls the game.
  4. Performs the necessary actions for the distribution (initial and subsequent) of gambling cards (tokens, chips, cards) to players, manages the roulette, monitors the progress and compliance with the rules of gambling.
  5. Controls the size of the minimum and maximum bets, accepts or rejects bets, accepts money on bets.
  6. Announces bets in accordance with the procedural rules and ensures their correct placement, calculates the amount of bets and winnings, marks bets, maintains the necessary records.
  7. Announces winning numbers, the amount of winning bets, collects gambling cards for lost bets.
  8. Carries out the exchange of money and gambling cards (tokens, chips, cards), checks the amount of payments, calculates and records the results of gambling (wins, losses).
  9. In cases of violations of the rules of gambling, the occurrence of special circumstances and disputable situations, including incidents of a dubious nature, seeks the necessary assistance from an employee who controls the process of gambling.
  10. Complies with the established rules of conduct with clients, ensuring punctuality in work, pleasant and polite manners in the process of gambling.
  11. Contributes to the achievement of high standards of effective operation of the gambling establishment and customer service.
  12. Takes measures to implement the current rules of the gambling business and monitor their compliance.
  13. Maintains the cleanliness of the gaming table and monitors compliance with the established rules for its maintenance.

IV. Rights

The croupier has the right:

  1. request and receive the necessary materials and documents related to the issues of its activities and the activities of employees subordinate to it.
  2. interact with other services of the enterprise on production and other issues that are part of its functional duties.
  3. propose for consideration by the manager proposals for improving the work related to the duties provided for in this Job Description.
  4. report to the manager on all identified violations and shortcomings in connection with the work performed.

V. Responsibility

The croupier is responsible for:

  1. for improper performance or non-performance of their official duties provided for by this Job Description - within the limits determined by the labor legislation of Ukraine.
  2. for violation of the rules and regulations governing the activities of the enterprise.
  3. for offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of Ukraine.
  4. for causing material damage - within the limits determined by the current labor and civil legislation of Ukraine.
  5. for compliance with current instructions, orders and orders for the preservation of trade secrets and confidential information.
  6. for compliance with internal regulations, safety and fire safety rules.

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