Sales manager job description

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Job description for sales manager. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

The sales manager belongs to the category "Managers".
Appointment to the position of sales manager and dismissal from it are made by order of _______ upon the recommendation of _______ in compliance with the requirements of the Labor Code of Ukraine and current labor legislation.
The sales manager reports directly to _______.
Must know:

current legislation of Ukraine and regulations governing business activities;
commercial law, methodology for analyzing the market environment at the microeconomic level, main directions of marketing activities;
prospects and global trends in the development of the industry;
the procedure for preparing and establishing economic relations, the methodology of act-claim work, marketing and management, the theory of management decisions and communications;
enterprise economics, pricing, logistics, basics of advertising, ethics of business communication;
standards and technical specifications for products that are manufactured, conditions for delivery, storage and transportation of products;
conflictology;
management information technologies, economic and mathematical models and methods;
statistical reporting, accounting of basic accounting operations;
office work;
organization of labor and management, rules and norms of labor protection.

Qualification requirements: higher education in the field of training "Management" (master, specialist) without requirements for work experience or complete higher education (specialist, master), work experience in the specialty - at least 2 years and postgraduate education in the field of "Management".

II. Official duties

Sales manager:

Organizes and coordinates sales activities in accordance with orders and concluded contracts, ensures the delivery of manufactured products to consumers on time in full;
Organizes marketing research to study the consumer market and its prospects, the formation and expansion of economic relations with consumers, analysis of customer demand, the degree of satisfaction of consumer needs and requests for products offered by the level of competitiveness of products on the market by studying and assessing consumer needs, monitoring competitors ;
Participates in the development of marketing policy;
Prepares proposals and develops recommendations for improving the quality and consumer properties of goods and services;
Participates in the preparation of draft long-term and annual product sales plans, drawing up sales forecasts, developing an advertising strategy, demand generation and sales promotion programs;
Makes proposals for adjusting prices for products offered, sales volumes, selection of sales channels, methods and time of entering the market;
Participates in fairs, auctions, exhibitions, advertising exchanges and sales of manufactured products;
Organizes connections with business partners, ensures timely fulfillment of obligations to counterparties, selects the necessary information to expand external relations;
Performs work on concluding contracts for the supply of products and agreeing on delivery conditions;
Draws up requests, summary orders and assortment (nomenclature) supply plans;
Analyzes data on accounting of finished products in the enterprise’s warehouses and distributes them to customers in accordance with concluded contracts;
Monitors compliance of finished product inventory levels in terms of volume and nomenclature (assortment) with established standards;
Together with the technical services of the enterprise, he participates in the development of technical conditions for the acceptance of finished products from production departments, their packaging, storage and transportation;
Monitors compliance with the rules of storage and preparation of finished products for shipment to consumers;
Determines the need for various vehicles and labor for the timely shipment of finished products and draws up contracts for the transportation of products with transport organizations;
Organizes and controls the timely shipment of finished products in accordance with concluded contracts;
Participates in the delivery and acceptance of products to buyers (carriers) and checking their quality, quantity and completeness, signs and endorses acceptance certificates and accompanying documents;
Takes measures to ensure timely receipt of funds for sold products;
Receives and analyzes complaints from customers regarding inconsistencies in the quality, quantity and completeness of products supplied, violation of delivery deadlines;
Prepares information necessary to present claims to customers for violation of deadlines for acceptance of products and payment;
Takes measures to replace products returned by the buyer, sell them or process them;
Ensures the preparation of established reporting, creates a database of internal and external information on sales (physical and monetary volumes, means of promoting goods to markets, territorial distribution and timing of its sales; deviations and changes in market conditions);
Controls the introduction of changes to reference and advertising information.

III. Rights

The sales manager has the right to:

Get acquainted with the draft decisions of the management of the enterprise regarding its activities.
Participate in the discussion of issues related to the performance of his duties.
Make suggestions for improving the work related to the provisions of this instruction.
Within the limits of his competence, inform his immediate supervisor about all those identified in the course of his activities, and make proposals for their elimination.
Require the management of the enterprise to assist in the performance of their duties.

IV. A responsibility

The sales manager is responsible for:

For improper performance or non-performance of their official duties, as well as for non-use or directly to their rights provided for by this Job Description - to the extent determined by the current legislation of Ukraine.
For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of Ukraine.
For causing material damage - within the limits determined by the current labor legislation on labor of Ukraine.

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