Job description for the head of the railway station

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Job description for the head of a railway station. Full document

Occupational Safety and Health

Occupational Safety and Health / Job descriptions

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I. General Provisions

The head of the railway station belongs to the category of managers.
A person with a higher professional (technical) education and work experience as an assistant station manager for at least 2 years is appointed to the position of head of a railway station.
The head of the railway station is appointed and dismissed by _______.
The head of the railway station must know:

railway transport legislation;
Regulations on the discipline of railway workers;
Charter of the enterprise;
resolutions, orders, orders and instructions of higher organizations, methodological, regulatory and other guidance materials relating to the administrative and economic services of passenger transport;
rules for the carriage of passengers, baggage and cargo;
forms of travel and transportation documents, a scheme of railways;
technology of the station;
the procedure for concluding and executing business contracts;
rules for using automated devices for serving passengers;
instructions on the procedure for investigating and recording accidents related to production in railway transport;
fundamentals of economics, organization of labor and management;
fundamentals of labor legislation;
rules of internal labor regulations;
regulations on working time and rest time for railway transport workers;
rules and norms of labor protection, safety measures, industrial sanitation and fire safety.

During the absence of the head of the railway station (business trip, vacation, illness, etc.), his duties are performed by his deputy, who is responsible for their proper execution.

II. Official duties

Head of the railway station:

Coordinates and manages the work of the station's departments in order to ensure the fullest satisfaction of the population in transportation and quality service at the station.
Conducts an analysis of passenger traffic and develops proposals for the appointment and cancellation of passenger and commuter trains.
Participates in the analysis and evaluation of the activities of the station departments.
Takes measures to introduce advanced labor methods, to improve the organization of ticket sales, the operation of hand luggage and luggage compartment storage rooms, and the information and information service based on the widespread introduction of new equipment and progressive technology.
Provides expansion of the scope of services provided to passengers at the station.
Takes part in the analysis of the production and financial activities of the station and each of its divisions, monitors the implementation of the local revenue plan.
Manages the work on drawing up the technological process of the station and monitors its implementation.
Develops and monitors the implementation of measures to prepare the station facilities for summer passenger transportation and work in winter conditions.
Reviews and approves duty schedules and daily routines for shifts and sections of the station, taking into account the unevenness of the volume of their work by hour of day and day of the week, and vacation schedules.
Takes measures to improve the working and resting conditions of the station workers.
Organizes and controls the maintenance of ticket offices and waiting rooms at the station, rooms and office premises for workers involved in passenger transportation, property accounting, repair and replacement of faulty furniture, equipment and inventory of the station, timely repair of heating, lighting, ventilation, water supply and sewerage systems, as well as doors, windows, etc.
Organizes and conducts technical training, instruction and takes exams for new employees.
Submits proposals to senior management on rewarding distinguished station employees and on imposing disciplinary sanctions on violators of production and labor discipline.
Participates in concluding agreements with other organizations for the rental of station premises and territories and monitors compliance with the terms of the agreements.
Provides exterior design of the station building.
Organizes repairs of premises and structures, monitors the implementation of repair work.
Participates in the consideration of financial audit reports, technical and commission inspections of the station.
Monitors compliance by station employees with the requirements of job descriptions, production and labor discipline, and their compliance with labor protection, safety, industrial sanitation and fire safety rules.
Considers complaints from passengers and takes the necessary measures to eliminate the causes of complaints.
Receives passengers, organizes round-the-clock reception of passengers by the station staff on duty.

III. Rights

The head of the railway station has the right:

Represent the interests of the station in relations with individuals and legal entities.
Submit proposals to improve the operation of the station for consideration by management.
Issue orders, sign and endorse documents within their competence.
Entrust the performance of certain functions to their deputies or heads of structural units.
Require senior management to assist in the performance of their duties.

IV. A responsibility

The head of the railway station is responsible for:

For failure to perform (improper performance) of their official duties provided for by this Job Description, within the limits determined by the current labor legislation of Ukraine.
For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of Ukraine.
For causing material damage - within the limits determined by the current labor, criminal and civil legislation of Ukraine.

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