A leader's charisma harms the company. Free Technical Library News

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The leader's charisma harms the company

25.12.2015

Scientists from the University of Cambridge found that in companies with charismatic leaders, employees tend to suppress and hide their emotions, which leads to increased tension, disruption of communication between colleagues, decreased job satisfaction, and ultimately reduces overall performance.

The study found that leaders who show respect for the personality of each subordinate encourage them to express their emotions. And in this case, suppressed emotions do not accumulate, and there is no "explosion" leading to conflicts, disruption of coordination in the team, and so on.

The conclusions are drawn on the basis of surveys of several hundred employees of commercial companies and universities in Germany and Switzerland, the respondents described their reactions to various models and scenarios of the leader's behavior.

Scientists explain that our psyche spends a lot of resources on suppressing unwanted emotions when we try to look outwardly calm in a situation of an emotional storm inside. In such conditions, there are very few resources left for other tasks - remembering information, processing messages, generating new ideas, and so on. In companies with strong charismatic leaders, employees just tend to suppress and ignore their own emotions, the study found.

Thus, psychologists explain, the strong charisma of the leader can harm the effectiveness of the company. This aspect was not considered in earlier studies. Nevertheless, the authors of the work emphasize that it is possible to compensate for the negative effects by showing respect and support for each employee from the leader, when he has the opportunity to safely express his discontent and other negative emotions. Psychologists believe that these two leadership styles are not mutually exclusive.

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